FocusMuseum · Support
技术支持
如果你在使用应用时遇到问题,可以通过邮件联系我,我会尽快回复。
联系方式
- 支持邮箱:hatetomato@qq.com
- 建议在邮件中附上设备型号、iOS 版本、应用版本与问题截图。
- 一般回复时间:1-3 个工作日。
常见问题
- 订阅与内购支付由 Apple App Store 处理,扣费与退款规则以 Apple 为准。
- 若订阅状态未更新,请先重启应用并确认 Apple ID 一致。
- 隐私政策:/Privacy-Policy
Contact
- Support email: hatetomato@qq.com
- Please include your device model, iOS version, app version, and screenshots when reporting issues.
- Typical response time: 1-3 business days.
FAQ
- In-app purchases and subscriptions are billed by Apple App Store. Billing and refund policies follow Apple rules.
- If entitlement status is not updated, restart the app and make sure the same Apple ID is signed in.
- Privacy Policy: /Privacy-Policy